Effective Date: January 16, 2026
Load That Junk (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, interact with our website, contact us, or provide information in the course of doing business with us.
By visiting our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information (information that can identify you) when you:
- Request a quote or schedule a service
- Contact us by phone, email, or through our website
- Sign up for communications or newsletters
- Interact with our website or online forms
Personal information may include:
• Name
• Email address
• Phone number
• Service address or billing address
• Service details (e.g., items to be removed)
• Payment or billing information when provided
We may also collect non-personal information automatically when you visit our website (such as IP address, browser type, pages visited, cookies, or device information).
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing, scheduling, and completing junk removal services
- Communicating with you about your requests and appointments
- Responding to inquiries or questions
- Processing payments and billing
- Sending service updates or promotional offers (you can opt out)
- Improving our services, website, and customer experience
- Complying with legal obligations or enforcing our rights
3. How We Share Your Information
We do not sell your personal information. We may share your information:
- With service providers who help us operate our business (e.g., payment processors, IT or customer service partners)
- With law enforcement or government authorities when required by law or to protect our rights
- In connection with a business transaction (such as merger, sale, or asset transfer), with notice before your personal data becomes subject to a different policy
4. Data Security and Retention
We implement reasonable administrative, physical, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal requirements, resolve disputes, and enforce our agreements.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance your experience and analyze website usage. You may control cookies through your browser settings.
6. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal data, such as:
- Accessing or requesting a copy of your information
- Requesting correction of your personal data
- Requesting deletion of personal data (subject to legal exceptions)
- Opting out of marketing communications
To exercise these rights or for questions about your data, contact us using the information in Section 8.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact:
Load That Junk
[Insert Physical Address — e.g., City, MI]
Email: [your company email]
Phone: [your company phone number]